Viber messaging for a car service

In the modern world, nearly everyone has a smartphone, which most likely has Viber installed, that’s why messaging in this app is undoubtedly efficient. The probability that a message will be delivered and read is very high. This means that Viber messaging for a car repair service will find its audience and attract new customers.

Advantages of Viber messaging to car service’s customers

Devino Telecom experts highlight the following pros of Viber messaging for a car service:

  • Low price. Compared to sending SMS Viber messaging remains one of the most low-cost means of communication with a customer.
  • High speed of messaging. Per one working day, it is possible to schedule and send hundreds of messages.
  • Information capacity. A message allows using 1000 characters, plus it could be added with pictures and videos.
  • Easy to set up. Messaging algorithm is extremely simple and clear for anyone.

Additional bonus from Devino Telecom - marketing consulting, which helps to increase conversion.

Occasions

Send messages to car service’s customers in Viber using these occasions:

  • A reminder to pass a technical inspection. Example: “Hello Victor! Till December 21 you have to pass a regular technical inspection. Car Service on Mozhaika, tel. 645-645”.
  • A notification that car repair works are finished. Example: “Isolda, your car is ready, you can pick it up at any convenient time on Monday-Sunday from 09:00 till 20:00. Car Service on Mozhaika, tel. 645-645”.
  • Promotions. Example: “Veronica, get 15% discount if you pass a technical inspection till December 21. Say a promo-code “Gift from “Car Service on Mozhaika” and save your money! Tel. 645-645”.
  • Notification on delivery of ordered spare parts. Example: “Alexander, greetings! Car Service on Mozhaika has got spare parts for your Nissan Murano. We will be happy to attend to you at any convenient time on Monday-Sunday from 09:00 till 20:00. Car Service on Mozhaika, tel. 645-645”.
  • Holiday greetings. Example: “Galina, Happy Birthday! We wish you all the best and give you a personal 20% discount for all services in Car Service on Mozhaika within a month since receiving this message. Tel. 645-645”.

Opportunities of Viber messaging to car service’s customers

You can select the time and day of the week to send your messages. After all messages are sent, you will get detailed statistics on a number of sent and read messages, as well as information on a number of clicks on links.

Before launching messaging, register a unique name. This is important since customers trust only messages from an official company channel.

Viber messaging for a car repair service may be a part of cascading messaging combining Viber and SMS. Such system guarantees a nearly 100% rate of message delivery at least via one of these two communication channels.

Should you have any questions remaining, ask Devino Telecom experts!